Fees & Policies

Simple, transparent pricing and fair policies designed to protect both freelancers and employers.

Freelancer Fees

We charge a small service fee to maintain the platform and ensure secure transactions.

10% service fee per project
Minimum fee: $2 per transaction
No charges to join the platform
Fees deducted only after payment is received

Employer Fees

Employers pay a small fee to support platform operations and ensure a secure hiring experience.

5% service fee per project
Free escrow deposits
No hidden charges
Transparent pricing before payment

Withdrawal Fees

Withdraw your earnings using flexible and convenient payment options.

Mobile Money (M-Pesa, Airtel): $1
Bank Transfer: Varies by bank
PayPal: Standard PayPal charges
Processing time depends on provider

Refund Policy

Refunds are available when work is not delivered, does not meet agreed requirements, or a dispute is resolved in your favor.

Full refund if project has not started
Partial refund for incomplete work
No refund after approval of completed work
Refunds processed within 3–7 business days

Cancellation Policy

Projects can be cancelled under specific conditions depending on progress and agreement between both parties.

Before work begins → Full refund
During project → Partial refund based on progress
After completion → No cancellation

Anti-Fraud Policy

We enforce strict policies to protect users and maintain a safe freelancing environment.

All payments must be made on-platform
Off-platform transactions are prohibited
Fraudulent accounts will be suspended
Suspicious activity is actively monitored

Simple. Transparent. Fair.

Join Africa Gigsters today and experience a secure and reliable freelancing platform.